Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
We Enable Servicedesk
  1. We Enable Servicedesk
  2. Servicedesk We Enable

Servicedesk We Enable

Welkom bij de servicedesk van We Enable, ondervindt u problemen, heeft u nieuwe ideeën voor uw website, webshop of (mobiele)applicatie of gewoon een vraag?
Laat ze dan hier achter.

  • Melden van een incident / storing

    Het melden van een incident, storing , onvoorziene gebeurtenis die tot overlast leidt

  • Vraag een wijziging of nieuwe functionaliteit aan

    Vraag een wijziging of een nieuwe functionaliteit aan voor uw website, webshop of (web)applicatie

  • Support

    Ik heb een (algemene) vraag over mijn website, webshop of (mobiele) applicatie

  • Emailed request

    Request received from your email support channel.

Powered by Jira Service Management
{"xsrfToken":"3daf9ff10d960cb2d5809f5cd7f8733bfdeb7892_lout","branding":{"id":"8","key":"generalsd","name":"Servicedesk We Enable","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/75","theme":{"headerBGColor":"#18062f","headerLinkColor":"#ffffff","headerLinkHoverColor":"#2d0f52","headerLinkHoverBGColor":"#2d0f52","headerBadgeColor":"#2d0f52"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/81ae36eb-804c-42b8-95c2-3a3dd0f57c02/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YjdiMjk1NS1mMmNmLTQzOGQtYWQ2OS1lZTVhYzBlMjg4MTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgxYWUzNmViLTgwNGMtNDJiOC05NWMyLTNhM2RkMGY1N2MwMiI6WyJyZWFkIl19LCJleHAiOjE3NzM3NTI1MjksIm5iZiI6MTc3Mzc1MTkyOX0.Dr00K2NPyq5GKjgYbflIENWekEhaYjKuxjU0wjSaOFE&client=9b7b2955-f2cf-438d-ad69-ee5ac0e28813&mode=fit","logoId":"81ae36eb-804c-42b8-95c2-3a3dd0f57c02","isLogoAvailable":true,"helpCenterTitle":"Welkom bij de We Enable Service Desk","sharedPortalName":"We Enable Servicedesk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Welkom bij de We Enable Service Desk","sharedPortalName":"We Enable Servicedesk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#18062f","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d3d052fd-3b31-4a8b-8362-24f197cb592d/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YjdiMjk1NS1mMmNmLTQzOGQtYWQ2OS1lZTVhYzBlMjg4MTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQzZDA1MmZkLTNiMzEtNGE4Yi04MzYyLTI0ZjE5N2NiNTkyZCI6WyJyZWFkIl19LCJleHAiOjE3NzM3NTI1MjksIm5iZiI6MTc3Mzc1MTkyOX0.z5rhQ9wqOo1C3dK2J7famCFrDfPcwPbkH4cfCwYAEaQ&client=9b7b2955-f2cf-438d-ad69-ee5ac0e28813&height=300&mode=fit","bannerMediaApiFileId":"d3d052fd-3b31-4a8b-8362-24f197cb592d","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#18062f","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"8","key":"generalsd","projectId":10713,"serviceDeskId":8,"name":"Servicedesk We Enable","description":"<p>Welkom bij de servicedesk van We Enable, ondervindt u problemen, heeft u nieuwe ideeën voor uw website, webshop of (mobiele)applicatie of gewoon een vraag? <br> Laat ze dan hier achter.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"92","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10666,"iconUrl":"https://mediatastisch.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10666","groups":[23],"key":""},{"id":"97","name":"Melden van een incident / storing","descriptionHtml":"","callToAction":"Melden van een incident / storing","introHtml":"<p>Het melden van een incident, storing , onvoorziene gebeurtenis die tot overlast leidt</p>","icon":10682,"iconUrl":"https://mediatastisch.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10682","groups":[23],"key":""},{"id":"98","name":"Support","descriptionHtml":"","callToAction":"Support","introHtml":"<p>Ik heb een (algemene) vraag over mijn website, webshop of (mobiele) applicatie</p>","icon":10640,"iconUrl":"https://mediatastisch.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10640","groups":[23],"key":""},{"id":"96","name":"Vraag een wijziging of nieuwe functionaliteit aan","descriptionHtml":"","callToAction":"Vraag een wijziging of nieuwe functionaliteit aan","introHtml":"<p>Vraag een wijziging of een nieuwe functionaliteit aan voor uw website, webshop of (web)applicatie</p>","icon":10685,"iconUrl":"https://mediatastisch.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10685","groups":[23],"key":""}],"reqGroups":[{"id":23,"name":"Overzicht - een ticket indienen"}],"orderMapping":{"23":[97,96,98,92],"36":[98],"37":[92]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"73a60d89-ac42-3854-a3a6-b6b636321bf3","appLinkName":"System Confluence","appLinkUrl":"https://mediatastisch.atlassian.net/wiki","spaceKey":"GENERALSD","spaceName":"General ServiceDesk","spaceUrl":"https://mediatastisch.atlassian.net/wiki/spaces/GENERALSD","isServer":false},"labels":[],"projectKey":"GENERALSD","serviceDeskId":8,"kbLinkDomainURLs":["https://mediatastisch.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GENERALSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YjdiMjk1NS1mMmNmLTQzOGQtYWQ2OS1lZTVhYzBlMjg4MTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDcxMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzM3NTMxMjksIm5iZiI6MTc3Mzc1MTkyOSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.hkZNq4cm1brUEAscGZzPymyzuI2bzIEunWW_kYhKWEc","targetCollection":"upload-project-10713","endpointUrl":"https://api.media.atlassian.com","clientId":"9b7b2955-f2cf-438d-ad69-ee5ac0e28813","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"We Enable Servicedesk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://mediatastisch.atlassian.net/wiki","kbLinkDomainURLs":["https://mediatastisch.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mediatastisch","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3daf9ff10d960cb2d5809f5cd7f8733bfdeb7892_lout","baseUrl":"https://mediatastisch.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://mediatastisch.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9b7b2955-f2cf-438d-ad69-ee5ac0e28813","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"2f19103850964edb9b65de5491522de3","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://mediatastisch.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}